Regulator wants settlement times to be brought down and cashless claims are honoured, leading to 100% cashless claim settlement
While many policyholders complain their cashless claims are not getting accepted, others say that hospitals are only accepting cash
IRDAI directed insurers to approve cashless claims within 60 minutes so that hospitals beds do not remain unoccupied
The Delhi High Court has said insurance companies cannot take 6-7 hours for approving bills of COVID-19 patients